Terms & Conditions
Please review these Terms and Conditions before using our Site. We recommend that you print a copy of these terms of website use for future reference.
Access to and use of this Website and the products and services available through this Website (collectively, the “Services”) are subject to the following terms, conditions and notices (the “Terms of Service”). By using the Services, you are agreeing to all of the Terms of Service, as may be updated by us from time to time. You should check this page regularly to take notice of any changes we may have made to the Terms of Service.
Access to this Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We will not be liable if for any reason this Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or all of this Website.
If a customer has a question regarding an item, they must email Worn By Us (‘WornByUs.com’, ‘we’,’ our’, ‘us’) with any questions before purchasing an item.
If a customer would like to submit a return request they have 7 days to apply for a return authorisation. If no application is made, the donation of sale will be submitted after 7 days.
We do not accept returns unless the item has been incorrectly described in the listing, or a mutual agreement has been made between the buyer and WornByUs.com. Once a return agreement has been made, the return postage costs will be covered by the buyer, unless the item has been incorrectly listed or an agreement has been made with Worn By Us. Details of where to send the item will be given. Upon receipt of the item, in the same condition as it was sent, WornByUs.com will refund the seller in the manner the payment was made.
In keeping with standards on WornByUs.com, the item must be returned unworn, unused, and not damaged in any way (apart from any damage specified within the initial item description). If it is suspected that a buyer has used or worn an item, then we reserve the right to refuse a refund request and return the item to the buyer.
Items for return must be sent by recorded delivery, or the equivalent in your country, and records should be kept of the shipping/postage date, and tracking followed.
Worn By Us (‘WornByUs.com’, ‘we’,’ our’, ‘us’) respect the privacy rights of our online visitors and regard highly the importance of protecting private and personal information collected.
To register, we need your name, email, phone number, home address, shipping and billing addresses so that payments can be made. None of this information will be shared with third-parties, and will only be securely kept on record to further enhance your experience with us.
Worn By Us, under your strict permission, may use your personal information for making and receiving payments and managing your account. Your personal information may also be checked with credit agencies to prevent fraud and when legally necessary, we may disclose your information to a relevant regulatory body.
In order to further enhance your customer experience, we may also use your information to send you marketing updates, which may able to be opted out of at any time by contacting us.
The content on our Site is for your general information and use only. The content on our Site, including the Terms and Conditions, are subject to change without notice. Please check this page from time to time to take notice of any changes we make to the Terms and Conditions, as they are binding on you from the date they are posted on our Site. If you do not agree to the amended Terms and Conditions, you may request the closure of your account. No other amendment to these Terms and Conditions will be effective.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on the Site for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. We do not guarantee that our Site, or any content on it, will always be available or be uninterrupted. Access to our Site is permitted on a temporary basis. We may suspend, withdraw or discontinue all or any part of our Site without notice. It shall be your own responsibility to ensure that services or information available through this Site meet your specific requirements.
We do not guarantee that our Site will be secure or free from bugs or viruses. We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our Site or to your downloading of any content on it, or on any Site linked to it.
You are responsible for configuring your information technology, computer programmes and platform in order to access our Site. You should use your own virus protection software.
You must not misuse our Site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our Site, the server on which our Site is stored or any server, computer or database connected to our Site. You must not attack our Site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Site will cease immediately.